Refund and Returns Policy

Downloadable and On-Demand Products

In most cases, we do not offer refunds on “downloadable” or “On-Demand” instant-access products. Since these products are instant-access, there is no way to ensure that the product was not downloaded.

Live Events

While we do not offer refunds for live events in most cases, we will offer refunds in the following circumstances:

  • If an event date must be moved, you will be given the option of a refund, exchange for another event, or the option to simply attend the new date. Please request your refund or exchange within 7 days of notification of event change.

Clinician Course

While we do not offer refunds for our Clinician course in normal circumstances, we do acknowledge there may be scenarios that warrant an exception. However, in this case, refunds can only be given before the “Final Exam” has been completed. Refunded courses will not be eligible for a Misophonia Provider Network listing.

Exceptions

If your downloadable, class, or on-demand product does not meet your expectations, or you have been unable to access the product for technical reasons, please reach out to shaylynn@misophoniaeducation.com with the following information:

  • Your purchase email address or screenshot of receipt
  • A screenshot of the problem (ie. your screen showing your lack of ability to access the product)

Every attempt will be made to help you access your purchased product. If this is not possible, a full refund will be offered via your original payment option.

 

Testimonials

“My experience live streaming the workshop was phenomenal. I learned a great deal and was particularly hopeful about the funding now available for research and the advances in neuroscience. Having a discussion forum for online participants was an unexpected benefit. I learned about misophonia only about 2 months ago, a condition I think I have had for my lifetime, 70 years. My overriding feeling is gratitude for those who have pioneered all aspects of misophonia and who have believed the real suffering people with misophonia have and do experience.”

— Glenna, Misophonia Sufferer

 

“I recommend these workshops. They are the best way to educate yourself about the latest research on Misophonia and are a great resource for ideas of what might work (and help cast aside what doesn’t). My daughter has been struggling with Misophonia for five years, and for the first time since her diagnosis we feel equipped to speak with confidence about the disorder, what she is going through, and what she needs. This has helped both her and her teachers take a more straightforward adaptive approach in the classroom, and has given her the language she needs to let friends and others know what she’s dealing with.”

— Beth, Parent of Teen with Misophonia

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